Terms of Service

Terms of Service

Direct Knowledge welcomes you to our website and the applications and services available from us, through our website or other platforms (the “Site” and the “Services”). Your use of the Site and the Services are governed by these Terms of Service (these “Terms”).

Your use of the Services is also subject to our Privacy Policy, located on the Site, and any other policies or procedures we post on the Services from time to time, including our Code of Conduct below.

Table of Contents

  1. Eligibility
  2. Registration and Account
  3. Permitted Uses and License
  4. Location-based Services
  5. Third Party Sites
  6. User Content Generally
  7. User Conduct
  8. Purchase Conditions
  9. Data
  10. Paid Services
  11. Copyright Infringement
  12. Warranty Disclaimer
  13. Limitation of Liability
  14. Indemnification
  15. Electronic Signatures and Notices
  16. Governing Law
  17. Dispute Resolution
  18. Miscellaneous
  19. Interactive and Social Networking Services
  20. General Prohibitions

We reserve the right to modify these Terms at any time, with such changes becoming effective when we post the modified Terms to the Site. We also reserve the right to make any changes to the Site and Services in any manner and to deny or terminate your access to the Site and the Services, even if you have an Account, in our sole discretion.

Each time you use the Site or the Services, the then-current version of the Terms will apply. If you use the Site or the Services after a modification of these Terms, you agree to be bound by the Terms as modified. Any time you browse the Site or use the Services in any way, you agree to be bound by these Terms. If you don’t agree to these Terms, do not use the Site or the Services.

These Terms contain important information regarding your rights with respect to the Site and the Services, including your relationship with us, and include an arbitration provision that may limit your ability to pursue claims against us in court. Please read them carefully and review them regularly.

1. Eligibility.

If you are under 13 years old, you may not use the Services. When you use the Services, you represent that you are (i) at least the age of majority in the jurisdiction where you reside or (ii) if you have not reached the age of majority in the jurisdiction where you reside, that you have received permission to use the Services from your parent or legal guardian.

You represent that any information you submit to us when using the Services is accurate, truthful, and current. You also represent that your use of the Services does not violate any applicable law or regulation.

2. Registration and Account.

Certain of the Services or portions of the Site may require you to register for an account (“Account”), becoming a “Registered User”. As part of the Account creation process, you may be asked to provide a username and password unique to the Account (“Login Information”). You are responsible for the confidentiality and use of your Login Information and agree not to transfer or disclose your Login Information to any third party other than an individual with express authority to act on your behalf. If you suspect any unauthorized use of your Account, you agree to notify us immediately. You are solely responsible for any activities occurring under your Account. You have no ownership right to your Account. If you are registering an Account on behalf of an organization under an agreement between us and another organization, that organization may have administrator rights to access your account and any information provided under your Account.

3. Permitted Uses and License.

You are authorized to access the Site for the sole purpose of viewing and using the Services on your computer or device.

You may not decompile, disassemble, rent, lease, loan, sell, sublicense, or create derivative works from the Site or the Services. You may not use any robot, spider, or other automatic device or manual process to monitor or copy the Site or its content without our prior written permission. Your failure to abide by these conditions will immediately terminate your right to access the Site or to use the Services and may violate our intellectual property rights or the intellectual property rights of third parties.

4. Location-based Services.

Some of the Services may require that location functionality be enabled on the relevant device in order to work properly. You acknowledge and agree that if location permissions and functionalities are not enabled on the device with which you access the Services, the Services may not work appropriately or at all. We will use any location information we receive from you in accordance with our Privacy Policy.

5. Third Party Sites.

The Site may contain links to websites we do not operate, control, or maintain (“Third Party Websites”). We do not endorse any Third Party Websites, and we make no representation or warranty in any respect regarding the Third Party Websites. Any links to Third Party Websites on the Site are provided solely for your convenience. We are not responsible for any errors, omissions or representations on any Third Party Websites. If you do access any Third Party Websites, you do so at your own risk and waive any and all claims against us regarding the Third Party Websites or our links thereto.

6. User Content Generally.

When you post content and information to the Site or in connection with the Services (“User Content”), you represent and warrant to us that (1) you own or have rights to use the User Content, (2) the posting of the User Content does not violate any rights of any person or entity, including, but not limited to, intellectual property rights, (3) the User Content does not include unauthorized disclosure(s) of personal information or trade secrets, and does not include any confidential information, (4) the User Content is not subject to laws or regulations regarding the export and other dissemination of information or technology, (5) the User Content does not contain software viruses or any other elements designed to interrupt, destroy or limit the functionality of any software, systems, or devices, (6) the User Content does not contain or link to commercial solicitations, and (7) you have no agreement with or obligations to any third party that would prohibit your use of the Site or Services in the manner so used. If you submit User Content to us for publishing, you agree that you have the ability to assign the copyright of such User Content to us. You agree to pay all royalties, fees, and any other monies owing to any person or entity by reason of any User Content posted by you to the Site or through the Services.

By posting User Content, you give us and our affiliates right to use and display such User Content in such manner as is necessary to provide the Services to you; provided that this right shall not give us any ownership or other rights in the User Content.

7. User Conduct.

You agree not to use the Site or the Services to take any action or actions that (including with respect to any User Content): (1) are patently offensive in any manner (as determined in our sole discretion), (2) involve commercial activities without our prior written consent, such as contests or sweepstakes, (3) are contrary to our public image, goodwill, or reputation, (4) infringe on our or any third party’s intellectual property rights, (5) violate any law or any third party’s legal rights, (6) “frame” or “mirror” any part of the Site without our prior written consent, (7) misrepresent your identity or your affiliation with any person or entity, or (8) collect or store personal data about other users of the Services unless specifically authorized to do so by such users.

You are solely responsible for your conduct, the content of your stuff, and your communications with others while using the Services. For example, it’s your responsibility to ensure that you have the rights or permission needed to comply with these Terms. We may choose to review public content for compliance with our community guidelines, but you acknowledge that we have no obligation to review or monitor any information on the Services. We are not responsible for the accuracy, completeness, appropriateness, or legality of your stuff, user posts, or any other information you provide or may be able to access using the Services.

You may not use our Services: (1) to send, knowingly receive, upload, download, use or re-use any articles without authorization. You may perform these actions only if you are the copyright owner, have the copyright owner’s permission, are permitted to do so under a Creative Commons license. (2) in any way that breaches any applicable local, national or international law or regulation; (3) in any way that is unlawful or fraudulent, or that advocates, promotes or assists any unlawful act, or that may deceive any person or that breaches any legal duty owed to a third party, such as a contractual duty or a duty of confidence or that may be harmful to a user; (4) in any way that is defamatory of any person, obscene, offensive, hateful or inflammatory; (5) in any way that promotes sexually explicit material, violence, or discrimination of any kind; (6) in any way that infringes any copyright, database right, trade mark or other intellectual property right of any other person; (7) in any way that is threatening, abusive or invades another’s privacy, or is likely to harass, upset, embarrass, alarm or annoy any other person; This includes but is not limited to ensuring that you have complied with best practice and applicable local laws when sharing data obtained from any research participants or any other individuals, that you have obtained all necessary consents, and that such data is suitably anonymized wherever appropriate; (8) to impersonate any person, or to misrepresent your identity or affiliation with any person; (9) to upload, post, email, message, transmit or otherwise make available or initiate any content that includes any unsolicited or unauthorised advertising, promotional materials, “junk mail”, “spam”, “chain letters”, “pyramid schemes”, “market research”, or any other form of solicitation whether it be for commercial or non-commercial purposes. This prohibition includes but is not limited to (a) using Direct Knowledge invitations to send messages to people who don’t know you or who are unlikely to recognize you as a known contact; (b) using Direct Knowledge to connect to people who don’t know you and then sending unsolicited promotional messages to those direct connections without their permission. (10) to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware. Unless you have express prior written permission, you may not use any spider- or bot-like system, software or other device or program (whether automated or otherwise) to extract content, data, information or other material from the Site.

Once published, an article can not be removed except by Direct Knowledge’ decision, taken in accordance with accepted retraction processes. The article is likely to be archived and referenced in a number of archives and repositories. The article will be published with the name(s) and affiliation(s) of the author(s) and the names of the reviewers who endorsed publication during the submission. Direct Knowledge reserves the right to remove any content, and to retract articles, which in its view breach any applicable terms of Direct Knowledge and/or which in Direct Knowledge’ view are inappropriate in any way. Such removal does not entitle the author to reimbursement of APC. Direct Knowledge is not liable for the acts or statements of others.

8. Purchase Conditions.

When purchasing an item, you agree to purchase the item from Direct Knowledge at the listed purchase price. If a product is listed at an incorrect price due to a typographical error or for any other reason, we have the right to refuse or cancel any order (to the fullest extent permitted under applicable law), whether or not the order has been confirmed and your original method of payment charged. If the original method of payment has been charged, we will issue a refund back to the original method of payment. Refunds and cancellations are only offered on a case-by-case basis. Direct Knowledge at its sole discretion has the right not to accept any order placed through the website without assigning any reason thereof. Any contract to provide any service by Direct Knowledge is not complete until full money towards the service is received from the user and accepted by Direct Knowledge.

Purchases on the Site or through the Services may be subject to taxes in many states. Tax rates are different in each state. You are responsible for paying all such taxes, fees, duties, and charges.

9. Data.

You agree that we have the right to collect and analyze data and other information relating to the provision, use and performance of various aspects of the Site and Services, and related systems (for example, anonymous and aggregated information concerning user behavior and use of the Services), and we will be free (during and after the term hereof) to (i) use such information and data to improve and enhance the Site Services and for other development, diagnostic and corrective purposes in connection with the Site and Services and other Company offerings, and (ii) disclose such data solely in aggregate or other de-identified form in connection with its business.

We may need your permission to do things you ask us to do with your stuff, for example, hosting your files, or sharing them at your direction. This includes product features visible to you, for example, image thumbnails or project previews. It also includes design choices we make to technically administer our Services, for example, how we redundantly backup data to keep it safe. You give us the permissions we need to do those things solely to provide the Services. This permission also extends to our affiliates and trusted third parties we work with to provide the Services, for example Amazon Web Services, which provides our main storage space (again, only to provide the Services).

10. Paid Services.

We may require Services to be paid for on a recurring basis (“Subscription Services”) or on an as-used basis (“A La Carte Services” and, together with the Subscription Services, “Paid Services”). We have the right to change, delete, discontinue or impose conditions on Paid Services or any feature or aspect of a Paid Service. Subscription Services may subject you to recurring fees and/or terms. By signing up for a Subscription Service, including after any free trial period, you agree to pay us the subscription fee and any applicable taxes as set forth in your Account settings or as otherwise agreed in writing (“Subscription Fee”). A La Carte Services may subject you to fees charged per usage and/or terms. By using an A La Carte Service, you agree to pay the fees and any taxes incurred at the time of usage (“A La Carte Fees” and, together with Subscription Fees, the “Paid Service Fees”).

Paid Service Fees may be paid by credit card, debit card, or other payment forms we may permit. If you link a debit or credit card to your Account, you authorize us to collect Paid Service Fees by debit from your linked debit card or charge to your linked credit card. Regardless of payment device, we reserve the right to collect Paid Service Fees by deduction from your transaction proceeds, the Balance (as defined in the Payment Terms) in your Account or your linked bank account. You may cancel a Subscription Service at any time from your Account settings. If you cancel a Subscription Service, you will continue to have access to that Subscription Service through the end of your then current billing period, but you will not be entitled to a refund or credit for any Subscription Fee already due or paid. We reserve the right to change our Subscription Fee upon thirty (30) days’ advance notice. Your continued use of Subscription Services after notice of a change to our Subscription Fee will constitute your agreement to such changes.

When you purchase a Subscription or make any other paid feature related purchase via the Services (each, a “Transaction”), you expressly authorize us (or our third party payment processor, e.g. Stripe) to charge you for such Transaction. We may ask you to supply additional information relevant to your Transaction, including, without limitation, your credit card number, the expiration date of your credit card, your billing address and additional information to verify your identity before completing your Transaction (such information, “Payment Information”). You represent and warrant that you have the legal right to use all payment method(s) represented by any such Payment Information. When you initiate a Transaction, you authorize us to store and continue billing you using your Payment Information and to provide your Payment Information to our third party payment processors as needed to complete your Transactions. We may also periodically authorize your payment method in anticipation of applicable fees or related charges. Further, as part of our order processing procedures, we may screen orders for fraud or other undesirable activity. If we feel an order could be fraudulent, unauthorized, or illegal, we reserve the right to refuse to process that order. Your Subscription continues until cancelled by you or we terminate your access to or use of the Services or the Subscription in accordance with these Terms.

Free Trials. We may offer Subscriptions on a free trial basis (“Free Trial”) for a specified period of time. If we offer you a Free Trial, the specific terms of your Free Trial will be provided at signup and/or in the promotional materials describing the Free Trial and your use of the Free Trial is subject to your compliance with such specific terms. Free Trials may not be combined with any other offer. Except as may otherwise be provided in the specific terms for the Free Trial offer, Free Trials are only available to users who have not previously subscribed to the service in connection with which the Free Trial is being offered. When you agree to a Free Trial, you are also agreeing to sign up for a Subscription as described above and, consequently, unless you cancel your Subscription prior to the end of your Free Trial, we (or our third party payment processor) will begin charging your payment method on a recurring basis for the Subscription Fee (plus any applicable taxes) until you cancel your Subscription. Instructions for cancelling your Subscription are stated below in the “Cancelling Subscriptions” section. We reserve the right to modify or terminate Free Trials at any time, without notice and in our sole discretion.

Cancelling Subscriptions. You may cancel your Subscription at any time. PLEASE NOTE, HOWEVER, THAT, EXCEPT FOR THE THIRTY (30) DAY PERIOD FOLLOWING THE START OF YOUR SUBSCRIPTION, ALL SALES ARE FINAL. AFTER THE FIRST THIRTY (30) DAY PERIOD FOLLOWING THE START OF YOUR SUBSCRIPTION YOU WILL NOT RECEIVE A REFUND OF ANY PORTION OF THE SUBSCRIPTION FEE PAID FOR THE THEN CURRENT SUBSCRIPTION PERIOD AT THE TIME OF CANCELLATION.

11. Copyright Infringement.

We respect the intellectual property rights of others. The Digital Millennium Copyright Act of 1998 (the “DMCA”) provides a complaint procedure for copyright owners who believe that website material infringes their rights under U.S. copyright law. If you believe that your work has been improperly copied and posted on the website, please provide us with the following information: (1) name, address, telephone number, email address and an electronic or physical signature of the copyright owner or of the person authorized to act on his/ her behalf; (2) a description of the copyrighted work that you claim has been infringed; (3) a description of where on the Site the material that you claim is infringing is located; (4) a written statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and (5) a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf. These requirements must be followed to give us legally sufficient notice of infringement. Send copyright infringement complaints to the following email address:. We suggest that you consult your legal advisor before filing a DMCA notice with our copyright agent. There can be penalties for false claims under the DMCA.

Unless otherwise stated, articles published on the Site are “Open Access” and licensed by the respective authors in accordance with the license labelled on the page. Some articles published on this website may make use of copyrighted material for which the author(s) have obtained a reprint permission from the copyright holder. Usually such reprint permissions do not allow author(s) and/or Direct Knowledge to further license the copyrighted material. The licensing described in these terms and conditions are therefore not applicable to such kind of material enclosed within articles. It is the User’s responsibility to identify reusability of material provided on this website, for which he may take direct contact with the authors of the article.

12. Warranty Disclaimer.

You agree that the Services are available on an “as is” basis, without any warranty, and that you use the Services at your own risk. We disclaim, to the maximum extent permitted by law, any and all warranties, whether express or implied, including, without limitation, (a) warranties of merchantability or fitness for a particular purpose, (b) warranties against infringement of any third party intellectual property or proprietary rights, (c) warranties relating to delays, interruptions, errors, or omissions in the Services or on the Site, (d) warranties relating to the accuracy or correctness of data on the Services, and (e) any other warranties otherwise relating to our performance, nonperformance, or other acts or omissions.

We do not warrant that the Site or the Services will operate error-free or that the Site is free of computer viruses and/or other harmful materials. If your use of the Site or the Services results in the need for servicing or replacing equipment or data, we are not responsible for any such costs. Some jurisdictions do not allow the exclusion or limitation of certain categories of damages or implied warranties; therefore, the above limitations may not apply to you. In such jurisdictions, our liability is limited to the greatest extent permitted by law.

13. Limitation of Liability.

Any liability we have to you in connection with these Terms, under any cause of action or theory, is strictly limited to $100 per user, in aggregate for all violations. Without limiting the previous sentence, in no event shall we or any of our affiliates be liable to you for any indirect, special, incidental, consequential, punitive, or exemplary damages arising out of or in connection with, these Terms. The foregoing limitations apply whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if we or our affiliates have been advised of the possibility of such damages.

You agree to indemnify and hold us harmless for any breach of security or any compromise of your Account. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential; therefore, the above limitations may not apply to you. In such jurisdictions, our liability is limited to the greatest extent permitted by law.

14. Indemnification.

You agree to indemnify and hold harmless us, our affiliates and our and their officers, directors, partners, agents, and employees from and against any loss, liability, claim, or demand, including reasonable attorneys’ fees (collectively, “Claims”), made by any third party due to or arising out of your use of the Site and Services in violation of these Terms, any breach of the representations and warranties you make in these Terms, or your User Content, including any royalties due to third parties as a result of your User Content. You agree to be solely responsible for defending any Claims against or suffered by us, subject to our right to participate with counsel of our own choosing.

15. Electronic Signatures and Notices.

Certain activities on the Services may require you to make an electronic signature. You understand and accept that an electronic signature has same legal rights and obligations as a physical signature. If you have an Account, you agree that we may provide you any and all required notices electronically through your Account or other electronic means. You agree that we are not responsible for any delivery fees charged to you as a result of your receipt of our electronic notices.

16. Governing Law.

These Terms are governed by Texas law, without giving effect to conflicts of law principles. You agree that, to the extent applicable and expressly subject to the Dispute Resolution provisions below, to submit to the exclusive jurisdiction of the state and federal courts located in Texas in circumstances where these Terms permit litigation in court.

17. Dispute Resolution.

Please read this section carefully. It contains procedures for mandatory binding arbitration and a class action waiver.

Notice Requirement and Informal Dispute Resolution. Before either we or you may seek arbitration, the party seeking arbitration must send the other party a written Notice of Dispute (“Notice”) describing the nature and basis of the claim or dispute and the requested relief. A Notice to us should be sent to Direct Knowledge LLC. After the Notice is received, you and we may attempt to resolve the claim or dispute informally. If we do not resolve the claim or dispute within thirty (30) days after the Notice is received, either party may begin an arbitration proceeding. The amount of any settlement offer made by any party may not be disclosed to the arbitrator until after the arbitrator has determined the amount of the award, if any, to which either party is entitled.

Arbitration Rules.

Arbitration shall be initiated through the American Arbitration Association (“AAA”), an established alternative dispute resolution provider (“ADR Provider”) that offers arbitration as set forth in this section. If AAA is not available to arbitrate, the parties shall agree to select an alternative ADR Provider. The rules of the ADR Provider shall govern all aspects of the arbitration, including but not limited to the method of initiating and/or demanding arbitration, except to the extent such rules are in conflict with the Terms. The AAA Consumer Arbitration Rules (“Arbitration Rules”) governing the arbitration are available online at www.adr.org or by calling the AAA at 1-800-778-7879. The arbitration shall be conducted by a single, neutral arbitrator. Any claims or disputes where the total amount of the award sought is less than Ten Thousand U.S. Dollars (US 10,000.00) shall be resolved through binding non-appearance-based arbitration. For claims or disputes where the total amount of the award sought is Ten Thousand U.S. Dollars (US $10,000.00) or more, the right to a hearing will be determined by the Arbitration Rules. Any hearing will be held in Texas, unless the parties agree otherwise. Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction. Each party shall bear its own costs (including attorney’s fees) and disbursements arising out of the arbitration and shall pay an equal share of the fees and costs of the ADR Provider.

Additional Rules for Non-Appearance Based Arbitration.

The arbitration shall be conducted by telephone, online and/or based solely on written submissions; the specific manner shall be chosen by the party initiating the arbitration. The arbitration shall not involve any personal appearance by the parties or witnesses unless otherwise agreed by the parties.

Time Limits.

If either you or we pursue arbitration, the arbitration action must be initiated and/or demanded within the statute of limitations (i.e., the legal deadline for filing a claim) and within any deadline imposed under the AAA Rules for the pertinent claim.

Authority of Arbitrator.

If arbitration is initiated, the arbitrator will decide the rights and liabilities, if any, of the parties involved, and the dispute will not be consolidated with any other matters or joined with any other cases or parties. The arbitrator shall have the authority to grant motions dispositive of all or part of any claim. The arbitrator shall have the authority to award monetary damages, and to grant any non-monetary remedy or relief available to an individual under applicable law, the Arbitration Rules, and these Terms. The arbitrator shall issue a written award and statement of decision describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded. The arbitrator has the same authority to award relief on an individual basis that a judge in a court of law would have. The award of the arbitrator is final and binding upon you and us.

Waiver of Jury Trial.

THE PARTIES HEREBY WAIVE THEIR CONSTITUTIONAL AND STATUTORY RIGHTS TO GO TO COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY, instead electing that all claims and disputes shall be resolved by arbitration under these terms. Arbitration procedures are typically more limited, more efficient and less costly than rules applicable in a court and are subject to very limited review by a court. In the event any litigation should arise between you and us in any state or federal court in a suit to vacate or enforce an arbitration award or otherwise, YOU AND WE WAIVE ALL RIGHTS TO A JURY TRIAL, instead electing that the dispute be resolved by a judge.

Waiver of Class or Consolidated Actions.

ALL CLAIMS AND DISPUTES WITHIN THE SCOPE OF THIS SECTION 17 MUST BE ARBITRATED OR LITIGATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS BASIS, AND CLAIMS OF MORE THAN ONE USER CANNOT BE ARBITRATED OR LITIGATED JOINTLY OR CONSOLIDATED WITH THOSE OF ANY OTHER USER.

Confidentiality.

All aspects of the arbitration proceeding, including but not limited to the award of the arbitrator and compliance therewith, shall be strictly confidential. You agree to maintain confidentiality unless otherwise required by law. This paragraph shall not prevent a party from submitting to a court of law any information necessary to enforce this Section 16, to enforce an arbitration award, or to seek injunctive or equitable relief.

Severability.

If any part or parts of this Section 17 are found under the law to be invalid or unenforceable by a court of competent jurisdiction, then such specific part or parts shall be of no force and effect and shall be severed and the remainder of the Agreement shall continue in full force and effect.

Right to Waive.

Any or all of the rights and limitations set forth in this Section 17 may be waived by the party against whom the claim is asserted. Such waiver shall not waive or affect any other portion of this Section 17.

Survival of Agreement.

This Section 17 will survive the termination of your relationship with us.

Small Claims Court.

Notwithstanding the foregoing, either you or we may bring an individual action in small claims court.

Emergency Equitable Relief.

Notwithstanding the foregoing, either party may seek emergency equitable relief before a state or federal court in order to maintain the status quo pending arbitration. A request for interim measures shall not be deemed a waiver of any other rights or obligations under this Section 17.

Claims Not Subject to Arbitration.

Notwithstanding the foregoing, claims of defamation, violation of the Computer Fraud and Abuse Act, and infringement or misappropriation of our patent, copyright, trademark or trade secrets rights shall not be subject to this Section 17.

18. Miscellaneous.

We may assign, transfer, delegate, or otherwise hypothecate our rights under these Terms in our sole discretion. If we fail to enforce a provision of these Terms, you agree that such a failure does not constitute a waiver to enforce the provision (or any other provision hereunder). If any provision of these Terms is held or made invalid, the invalidity does not affect the remainder of these Terms. We reserve all rights not expressly granted in these Terms and disclaim all implied licenses.

19. Interactive and Social Networking Services.

We may from time to time provide interactive services on our Site, including, without limitation: (1) forums for discussion of issues of interest to users and members of our Site; (2) wikis for users and members to share and collaborate on knowledge relating to issues of mutual interest; (3) social networking services where registered members can: (i) create online personal profiles; and (ii) interact with other members; (4) facilities for the uploading and sharing of users’ and members’ Academic Papers with other users or private user groups you have created; (5) generation of statistics and recommendations. We do not oversee, monitor or moderate the content that you upload to our Site using our interactive services and neither do we vet or screen users of our Site.

20. General Prohibitions.

You agree not to do any of the following:

  • Post, upload, publish, submit or transmit any Content that: (i) infringes, misappropriates or violates a third party’s patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy; (ii) violates, or encourages any conduct that would violate, any applicable law or regulation or would give rise to civil liability; (iii) is fraudulent, knowingly false, misleading or deceptive; (iv) is defamatory, obscene, pornographic, vulgar or offensive; (v) promotes discrimination, bigotry, racism, hatred, harassment or harm against any individual or group; (vi) is violent or threatening or promotes violence or actions that are threatening to any person or entity; or (vii) promotes illegal or harmful activities or substances;
  • Disclose information that you do not have the right to disclose (such as confidential information of others (including your employer);
  • Use, display, mirror or frame the Site, or any individual element within the Site or Services, Direct Knowledge’s name, any Direct Knowledge trademark, logo or other proprietary information, or the layout and design of any page or form contained on a page, without Direct Knowledge’s express written consent;
  • Access, tamper with, or use non-public areas of the Site, Direct Knowledge’s computer systems, or the technical delivery systems of Direct Knowledge’s providers;
  • Attempt to probe, scan, or test the vulnerability of any Direct Knowledge system or network or breach any security or authentication measures;
  • Avoid, bypass, remove, deactivate, impair, descramble or otherwise circumvent any technological measure implemented by Direct Knowledge or any of Direct Knowledge’s providers or any other third party (including another user) to protect the Site, Services or Collective Content;
  • Scrape or copy profiles and information of others through any means (including crawlers, browser plugins and add-ons, and any other technology or manual work);
  • Sell, sponsor, or otherwise monetize any feature of the Services, without Direct Knowledge’s consent;
  • Attempt to access or search the Site, Services or Collective Content or download Collective Content from the Site or Services through the use of any engine, software, tool, agent, device or mechanism (including spiders, robots, crawlers, data mining tools or the like) other than the software and/or search agents provided by Direct Knowledge or other generally available third party web browsers;
  • Use bots or other automated methods to access the Services, add or download contacts or profile information;
  • Send any unsolicited or unauthorized advertising, promotional materials, email, junk mail, spam, chain letters or other form of solicitation;
  • Use any meta tags or other hidden text or metadata utilizing a Direct Knowledge trademark, logo URL or product name without Direct Knowledge’s express written consent;
  • Use the Site, Services or Collective Content for any commercial purpose or the benefit of any third party or in any manner not permitted by these Terms;
  • Forge any TCP/IP packet header or any part of the header information in any email or newsgroup posting, or in any way use the Site, Services or Collective Content to send altered, deceptive or false source-identifying information;
  • Attempt to decipher, decompile, disassemble or reverse engineer any of the software used to provide the Site, Services or Collective Content;
  • Interfere with, or attempt to interfere with, the access of any user, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the Site or Services;
  • Collect or store any personally identifiable information from the Site or Services from other users of the Site or Services without their express permission;
  • Impersonate or misrepresent your affiliation with any person or entity;
  • Violate any applicable law or regulation; or
  • Encourage or enable any other individual to do any of the foregoing.
  • Use the Service to annoy, harass, abuse, insult, personally attack, or send other unwelcome communications to others (including to Direct Knowledge), including but not limited to junk mail, offers to buy or sell, spam, chain letters, phishing schemes, and excessive messages.
  • Post Personal Information about another person (e.g. an email address or phone number), confidential or proprietary information, or any information you do not have a right to publish;
  • Post Personal Information about another person (e.g. an email address or phone number), confidential or proprietary information, or any information you do not have a right to publish;
  • Transfer your Direct Knowledge account to another party without our consent, or operate an account under a false name or identity;
  • Post content whose primary purpose is to drive Users to links outside of Direct Knowledge;
  • Act dishonestly or unprofessionally, including by posting broad, vague, or non-scientific content, or by misusing the Service and its features;
  • Intentionally infect others with viruses, worms, or other software that can destroy, interrupt, or collect their data or computer devices;
  • Post excessively within a short timeframe, interfere with the working of our Service, or impose an unreasonable or disproportionately large load on our infrastructure;
  • Impose an unreasonable or disproportionately large administrative burden on Direct Knowledge;
  • Block, overwrite, modify, or copy any contents of the Service, unless said actions are necessary for the proper use of Direct Knowledge; or
  • Encourage or enable any other individual to do any of the foregoing.

Direct Knowledge will have the right to investigate and prosecute violations of any of the above to the fullest extent of the law. Direct Knowledge may involve and cooperate with law enforcement authorities in prosecuting users who violate these Terms. You acknowledge that Direct Knowledge has no obligation to monitor your access to or use of the Site, Services or Collective Content or to review or edit any Collective Content, but has the right to do so for the purpose of operating the Site and Services, to ensure your compliance with these Terms, or to comply with applicable law or the order or requirement of a court, administrative agency or other governmental body. Direct Knowledge reserves the right, at any time and without prior notice, to remove or disable access to any Collective Content, including, but not limited to, Collective Content that Direct Knowledge, at its sole discretion, considers to be in violation of these Terms or otherwise harmful to the Site or Services.

Code of Conduct

On Direct Knowledge, we aim to host a collaborative, inviting, and innovative community. In order to provide users with a resource in which they can grow as individuals and intellectuals, we ask that all members adhere to our code of conduct. Below you will find parameters within which all members should conduct themselves. Please note guidelines specific to students and professionals, as well as general expectations for all. First, let’s discuss what this code of conduct means for Direct Knowledge members.

What is the Direct Knowledge Code of Conduct?

All members of Direct Knowledge must follow the Code of Conduct. Why is a code of conduct important? For starters, it helps everyone understand the expectations of the group. Also, members follow the code of conduct to provide one another with the experience necessary for an online learning environment. There are general guidelines expected of each member on Direct Knowledge, as well as the way in which they carry themselves online. Let’s start with Direct Knowledge as a social media, and rules regarding Direct Knowledge members and content. 

Direct Knowledge Social Media Rules

Social media is a collection of digital spaces in which ideas and information are shared. Direct Knowledge is itself a social media channel in which users can interact, post thoughts, and collaborate. While using social media, either here on Direct Knowledge or external social media, make sure to avoid doing the following. 

Misrepresent Yourself in Relation to Direct Knowledge

If you choose to share content from Direct Knowledge onto external social media sites, please ensure that you are not misleading followers or social audiences as to who you are, your credentials, or your body of work. It’s important to always uphold credibility, especially if you’re sharing professional work. Whether its your work or the work of others, respect authenticity and share content without misrepresenting the author or yourself in a misleading way.

Misrepresent the Content of Others on Direct Knowledge As Your Own

Direct Knowledge takes plagiarism and related affronts to intellectual property seriously. Please do not share information from Direct Knowledge on external social media written by others and claim it as your own. Likewise, please do not take content from other members of Direct Knowledge and put it into your own work without proper citation. Lastly, do not take information from external resources and post it to Direct Knowledge as your own.

Avoid Slander and Unkind Discourse About or Between Members

Do not take to social media to slander another member of Direct Knowledge. This means avoiding slander on Direct Knowledge, as well as slanderous discourse about Direct Knowledge members on external social media sites. This can hurt your credibility and theirs. Plus, avoid all unkind discourse about Direct Knowledge content, members, and the overall experience of the community. We take all concerns seriously, but please contact us rather than posting slanderous or hurtful things to social media. If you have a problem or question about another member, let us know.

Student Code of Conduct

As a student, there are certain things that you must do to remain in good standing as a member of Direct Knowledge. Following these guidelines are required of all students on Direct Knowledge.

Do Not Ask Others to Complete Outside Work for You

If you’re currently enrolled in a class or course outside of Direct Knowledge, please do not ask other members to do your work for you. This is dishonest, and against our policy, and likely against the code of conduct for your academic institution as well. Asking for help is one thing, but do not contact others to complete work for you. It’s important to go through the same learning processes professionals and professors had to. In fact, it’s the reason they are in the position they are in today. Doing the work is crucial to growing knowledge, so be sure not to inquire about others completing assignments for you.

Do Not Plagiarize Content on Direct Knowledge for Personal Use

All content written and published on Direct Knowledge is intellectual property of the author. Do not improperly use content and present it as your own in school work, or to potential employers. Plagiarism is one of the highest offenses in academia, and can lead to removal from the Direct Knowledge community as well as consequences from your higher education institution. In a higher education institution, plagiarism can lead to becoming suspended or expelled. This is because intellectual property in many cases is directly tied to a professor or professional’s livelihood and work.

Do Not Falsify Information Found in Content on Direct Knowledge

You may find using Direct Knowledge content is helpful for a research paper or course. With proper citation, this is a fine practice. However, do not falsify information found on Direct Knowledge to fit your needs for assignments, papers, or final exams. It’s important as a student to do the work yourself, meaning writing your own original content as well as reading literature, understanding it, and utilizing it as evidence in your own work. Make sure not to take shortcuts; this can easily lead to plagiarism and harm your standing on Direct Knowledge.

Professional/Professor Code of Conduct

Professors and professionals on Direct Knowledge should follow the same guidelines they do in the workplace or classroom. In an online community, those same rules and regulations need slight altering, but mirror the same characteristics of professionalism, appropriateness, and maturity. 

Practice Appropriate Discourse with Students and Other Professionals

Just like in a workplace or classroom, proper discourse is crucial between professors or professionals and students. Because of the natural and artificial power hierarchy of those with experience or education and those still in the process, please keep all discourse with students professional and informative. Avoid cursing, threatening others, and other forms of discourse seen as inappropriate. Like a real classroom, students are here to learn from you. Make sure to offer them help and assistance in a meaningful way. They’re looking to you for assistance, and it’s only right to help them in an appropriate way like a mentor or teacher may have helped you. This is how knowledge is passed on from professor or professional to student, furthering the passage of knowledge.

Show Respect and Care for the Ideas of Others

As a professional and expert in your field, you may know a considerable amount more about certain topics than novices. Treat others and their ideas with respect, regardless of their understanding of a subject or idea. There’s no place on Direct Knowledge for shaming or rudely correcting people. This community is all about the growth of knowledge, not shaming those who are early in their journey to mastering a new topic. If we are all here to grow knowledge within this online learning community, that means looking out for one another’s well being. Disrespectful comments, hurtful words, or any sort of violent behavior will call for suspension or possible expulsion.

Represent Yourself and Direct Knowledge Well

As a member of Direct Knowledge’s professional community, it’s important to always carry yourself with the site in mind. Avoid mistreating others online, as well as being critical of those who also utilize Direct Knowledge. If you meet someone in person, you want to come off as a professional worth respect and prestige. Just like face to face interactions, your social media presence on Direct Knowledge and external sites is crucial to presenting yourself well to other professionals as well as students.

Workplace Social Media Code of Conduct

As a digital learning tool, as well as a professional development platform, Direct Knowledge also abides by common workplace social media code of conduct rules. 

Social Media Use Regarding Direct Knowledge Conduct Should be Positive, Engaging, and Informative

If you’d like to share something you wrote on social media, or maybe an article that stood out to you, be sure to share it in an engaging way. If you comment on Direct Knowledge as a social media, offer something to the conversation. Avoid just saying things like “great job” or “good article.” Add something thought provoking. The same goes for external social media sites. Invite others to comment their thoughts on Direct Knowledge for a meaningful discussion. For example, invite others to read or check out the course or book. Do not simply post a link, as this might be seen as spam, and incorrectly flag Direct Knowledge for junk posts.

Understand that Discussions on Direct Knowledge is now Public Information

Like other social media sites, Direct Knowledge is a public space. Members who post articles or comments are compliant in that discourse becoming public information. For that reason, it’s important to follow the guidelines above about professionalism, kindness, and thoughtful engagement. This is important, and a great reminder that you should always conduct yourself professionally. For students, be sure to present yourself in a way that shows you’re here to learn. For professors and professionals, set a good example for those who are here to learn.

Follow Group Guidelines and Rules

Please note that in a Direct Knowledge group, rules may exist in that group in addition to Direct Knowledge code of conduct guidelines. That might mean that conversations in a group on Direct Knowledge are intended to be confidential. If you break a group’s rules, this can lead to suspension and possibly being removed from the entire site. It’s important that if you choose to join a group, you are aware that you also agree to abide by their rules. This is a responsibility you take on when joining a group on Direct Knowledge.

As a member of Direct Knowledge, you agree to abide by our Code of Conduct. Failure to do so may mean your removal from the site, as well as further consequences relative to your infraction.

Last updated: Monday 16th of September 2019

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